We will provide you with your visa to Bhutan and the cost is included in all of our packages. Please send us a scan or legible photo of your passport after booking. We will email you the visa clearance letter once it is processed so you can print it and bring it to Bhutan. Please double-check that your passport will have at least 6 months validity upon entering Bhutan. More details on the Visa Process can be found here (click here).
It is strongly recommended that you have adequate travel insurance for your holiday. Unlike rescue insurance, travel insurance covers your cost related to cancellation charges, unexpected curtailment of your holiday, medical and repatriation expenses, air ambulance, personal accident, delay loss or damage to your personal effects.
We will reschedule you at no extra charge if your travel dates change, but please provide at least 6 weeks' advance notice. All booking deposits are 100% refundable for 30 days after booking (except in the case that your trip is within 30 days, in which case no refund can be provided).
No refunds on deposits will be given after 30 days. We book all hotels and tours in advance, so we are unable to give refunds. Our general advice is that if you need to change plans, please alert us as quickly as possible.
We will allow you to reschedule your trek multiple times free of cost. Guests are responsible for any increases in price between the time they originally booked and the new trekking date.
It is possible that a trek may be canceled in the event of a natural disaster, civil unrest, epidemic, airport closures, travel advisory or other unforeseen events beyond our control. If this happens, we will work with you to reschedule the trek date at no extra cost. Our normal refund policy on deposits still applies in this situation. If you have any concerns, we suggest you take a travel insurance policy that covers this type of trip interruption and or cancellation. Please take note of our refund schedule for cancellations:
Note: Only the deposit portion of payments is nonrefundable. Any additional payments may be refundable depending on the specific package. We understand things happen and plans change and if your travel dates change we can generally reschedule you at no extra charge or for a small fee, but please provide at least 15 days advance notice.
Druk Air charges a $50 fee per ticket to reschedule and in the case of cancellation the following applies:
It's sometimes the case that trekkers finish ahead of schedule or they end up stopping a trek or tour early for health or personal reasons. If this is the case please understand that we cannot offer any refunds for unused days on the trek or tour.
We require a deposit at the time of booking and full payment at least 2 months before you arrive in Bhutan. You can expect to receive an updated invoice from us within 24 hours of making an online payment. For Bank Transfers, your invoice confirmation will be sent once we verify that we received the funds. Online Credit Card payments are subjected to a 3.5% fee. We suggest you pay with a major currency in Bhutan. All online payments and wire transfers are managed for us by Travel Payment Solutions LLC (TPS-Travel Pay). The charge on your credit card will indicate as TPS -Travel Pay is operated by Travel Payment Solutions LLC. Travel Payment Solutions provides booking and support services for YakHolidays Limited. All treks are solely run and operated by YakHolidays Limited a local Bhutan based company.
What's included and what's not included is detailed individually on every package. However the following are excluded from all of our Bhutan Tours:
All trip costs are shown in USD. If you pay online your credit card company will determine the actual exchange rate. If you are paying a remaining balance in local currency we will calculate the amount based on current exchange rates as per the website - xe.com.
We want to help. If you are facing any difficulties either before you arrive or once you are on your trek please let us know as soon as possible so we can provide a solution. Our goal is to make sure you have the best trip possible and leave the headaches at home!
Getting the best price is great, getting the best value is even better. We have local office in Bhutan to provide the support and service you expect.
We handle all sorts of group requests and can help you customize the perfect trek whatever your group size or needs.
Our team is standing by 24/7 to assist from the time you inquire about a trek until the last day. Our goal is to ensure everyone has a great trekking experience.
click here for more reasons you should count on us!